ATM scenario
"Don't change yourself seeing other people's reactions"
A few months before I was standing on the ATM queue to withdraw some money, infront of me a woman was standing, her whole body was shivering, before her a man was in the ATM, so she was waiting in urgency to get inside, I was actually standing behind her. She was wearing an outfit like people would wear in the hospital who would take care of the patient, not a nurse but a family member. Most people would know if you have gone through a emergency sequence in your life.
She went in and she went into the process of withdrawing money, but due to some technical issues she was not able to withdraw money. She was completely panicked and frightened. As I was the next to enter the ATM. She called me inside and asked me for help, that could I do anything? And I was trying it. And she started scolding the ATM machine, explained me what was happening for her and why she was in an urgency to withdraw money? After listening to it, I told her everything is gonna be okay, don't worry. I withdrawed the money to her, she grabbed the money and got into the auto, and left the place in urgency.
So what can we learn from this?
The first thing is she was panicked, she asked me for help. Now in that scenario If I also started to panic with her like, omg! Are you not able to withdraw money.omg! Etc, bla bla. If I also started to react like that what might happen? She is overreacting, that's okay. Because she is having a problem at the moment so she is unable to control her feelings, so she is expressing that to me. At that time you should not start saying a big essay to pacify her. Say something briefly and by those words they should feel okay and satisified that their problems are gonna disappear.
Similar to this situation, we face a lot of situations like maybe someone had a breakup, maybe someone met with an accident and they are admitted in the hospital. Is these cases the person expressing the emotions to you are vulnerable, so you should also not become vulnerable by listening them. You should actually stay calm and pacify them. It's easy to say but that's the best you can do, You should also not start to become vulnerable and overreact with them. Always stay calm!
Thanks for reading!
